Refund Policy

Cases of goods unavailability or service problem:

1. 
   If the item sent for replacement is not available, We will try to give you best possible alternatives, but at the end choice of customer will be final.
2. 
   If the order is confirmed by us and Giftoz is not able to ship the product on time, then we give refunds to customer, if customer demands 100% refund will be given, if product is not available or vendor is not able to ship the products.
3. 
   For courier products, If the delivery address is out-side the service area, then only 100% refund will be given.

Cases of customer demanding refunds:

1. 
   Refund will be 75% of Order Cost, in case customer doesn't want suitable and available replacement of product.
2. Refund amount will be transferred to the respective account only after receiving the product you return and by going through quality check process.
3. Refund Amount will be transferred  to the respective account in  8 working days